Energy Assistance Program Intake Specialist Intern

Organization
Tri-County Action Program (Tri-CAP)
Organization Summary

The mission of Tri-CAP is to enhance and expand opportunities for the economic and social well-being of our residents and our communities.

Posting Date
Closing Date
Location in MN
Central
Job type
intern-unpaid
Salary

Unpaid internship

Hours

M-F, 8:00-4:30 p.m, 40 hours but we can be flexible

Primary Duties

We are looking for a compassionate, enthusiastic, and motivated intern to provide professional, courteous customer service by meeting with clients in person or by phone, answering questions, giving status updates, application assistance, and referral/advocacy for the Energy Assistant Program. Primary responsibilities include:

  • Answering phones/customer service
  • Assist customers in completing applications
  • Log/scan applications into computer system
  • Assisting other EAP staff as needed
Experience

Good organizational skills Customer service experience Strong communication skills Work independently and as a team Confidentiality of information handled

How to Apply

Contact HR at 320-257-4511 or email hr@tricap.org

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