In the fall of 2021 low-income residents of 56 households owned by the Austin Housing and Redevelopment Authority received Heat Smart Kits from the local municipal electric and gas utility, Austin Utilities.
"Austin Utilities was looking for a way to reach low-income natural gas customers for energy savings," says Kelly Lady, marketing and energy services manager at Austin Utilities. "We were thrilled to create a community partnership with the HRA and to give to the community. It was important to us that the program have a direct energy saving benefit and that there be no associated cost. Many times rebates require customers to make a financial investment, but this program helps those who need it the most and who might not have funds to buy new equipment."