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Energy Efficiency Outreach Specialist
Michaels Energy is a veteran-owned energy consulting firm that exists to help businesses minimize waste and maximize value. Our energy and engineering gurus are obsessed with optimizing buildings and processes to maximize energy savings and profits, minimize utility grid stress and carbon footprints, and keep this big, beautiful planet in tip-top shape. Our passion is developing long-term client relationships with energy users, utilities, consultants, and partners. This passion combined with our core values of proactive and responsive service, intuitive analysis, collaborative partnerships, and fanatical execution, forms the foundation of our corporate culture.
$85,000 - $100,000 (based on experience)
Monday - Friday regular business hours (flexible work schedule)
Michaels Energy is seeking an account management and product coordination professional with experience working with utility programs, specifically demand response programs. The Energy Efficiency Outreach Specialist will interact with facility managers, and business owners to support programs in Minnesota. This position is the main point of contact for utility customers and will focus on successfully enrolling demand response program participants, as well as retro-commissioning and energy efficiency opportunities We are looking for someone with utility program knowledge, strong project management, prospecting, and communication skills and a passion for energy efficiency who will thrive in a team environment and will exemplify our core values.
- Customer Outreach
- Identify and engage target market for utility efficiency and demand response programs
- Recruit customers to participate in demand response programs, helping them understand the risks and rewards associated with participation
- Maintain a pipeline of customers
- Build relationships with control contractors and help them succeed with utility programs
- Lead presentations to educate customers on the program, including interpreting bills, rates and demand response program requirements
- Act as the customer’s point of contact for all energy projects
- Create and execute a sales plan
- Assists with project planning
- Collaborates with subject matter experts to identify energy efficiency opportunities
- Product Coordination
- Communicate and coordinate project activities with utility representatives, end-users, and other stakeholders
- Manage project progress to a deadline
- Promptly address client concerns to assure problem resolution and promote long-term productive relationships.
- Work with the Product Manager to develop and maintain individual strategies for reaching program targets and other business-related objectives
- Collaborates with engineers, office personnel, facility managers, trade professionals, and utility staff to achieve customer goals
- Maintain program data in a database
- Track customer information in CRM software
- Provide status reports to the Product Manager and program delivery team
- Document customer meetings and activities
After 3 months, you will have….
- Learned Michaels’ internal processes and business practices
- Developed and started executing an outreach plan
- A thorough understanding of the demand response programs in the territory
After 6 months, you have….
- Built a strong funnel of contacts and projects
- Launched projects with several customers
- Identified continuous improvement opportunities for the program
Minimum Qualifications
- A minimum of two years of experience combining any of the following:
- Utility Energy Efficiency Program coordination or delivery
- Account Management
- Technical Sales
- Business to Business to Sales
- Familiarity with demand response or retro-commissioning
- Excellent verbal and written communication skills
- Ability to create and execute a sales plan/strategy
- Outstanding organizational skills
- Ability to travel regionally in the state of Minnesota up to 50% for customer meetings
Preferred Qualifications
- Experience with building mechanical systems (HVAC, lighting, hot water)
- Knowledge of demand response
- Experience with sales and marketing
- Interest in energy efficiency and building systems
Where can you work?
Work from home, in the office, or a hybrid in Minnesota.
