Energy Information Center Specialist

Organization
Minnesota Department of Commerce
Organization Summary

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

About the Minnesota Department of Commerce

Commerce protects the public interest through a broad range of regulations and programs. We oversee more than 40 industry areas in Minnesota and license about 250,000 professionals and businesses to ensure that their services and products are fair, accessible and comply with state laws.

About the Division of Energy Resources

We advocate on behalf of the public interest in regulated-utility matters; conduct environmental review of proposed energy facilities; oversee utility energy conservation programs; and administer the federal Weatherization Assistance Program (WAP) and Low Income Home Energy Assistance Program (LIHEAP).

Why Work for Us 

Diverse Workforce 

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found: 

  • 95% of employees understand how their work helps achieve their agency’s mission 
  • 91% of employees feel trusted to do their jobs 
  • 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job 
  • 87% of employees report flexibility in their work schedule 

Comprehensive Benefits 

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include: 

  • Public pension plan 
  • Training and professional development 
  • Paid vacation and sick leave 
  • 11 paid holidays each year 
  • Paid parental leave 
  • Low-cost medical and dental coverage 
  • Prescription drug coverage 
  • Vision coverage 
  • Wellness programs and resources 
  • Employer paid life insurance 
  • Short-term and long-term disability 
  • Health care spending and savings accounts 
  • Dependent care spending account 
  • Tax-deferred compensation 
  • Employee Assistance Program (EAP) 
  • Tuition reimbursement 
  • Federal Public Service Student Loan Forgiveness Program 

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. 

AN EQUAL OPPORTUNITY EMPLOYER 

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] and indicate what assistance is needed.

 

Posting Date
Closing Date
Location in MN
Metro
work remotely
Job type
full-time
Salary
  • Salary Range: $26.64 - $39.06 / hourly; $55,624 - $81,557 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
  • FLSA Status: Nonexempt
  • Working Title: Energy Information Center Specialist
  • Job Class: State Program Administrator Senior
  • Full/Part Time: Full-Time
  • Regular/Temporary: Unlimited
  • Division/Unit: Energy Resources / Programs for Innovation & Equity (PIE)
Hours
  • Location: St. Paul
  • Days of Work: Monday - Friday
  • Travel Required: No
  • Telework Eligible: Yes
Primary Duties

Job Summary

Hybrid work environment with potential for significant telework.  Primary work location will be the Golden Rule Building in St Paul.

This position will:

  • Provide primary coverage for the Department of Commerce Energy Information Center, including telephone, voicemail, email, and web contacts.
  • Respond to consumer contacts in a timely manner.
  • Possess and utilize comprehensive knowledge of the Energy Division's programs and responsibilities.
  • Accurately and clearly convey Energy Division program information, such as eligibility criteria, application requirements, and timelines.
  • Maintain system to retain accurate records of contacts, referrals, and follow-up; analyze to improve responsiveness and recommend systematic improvements.
  • Write and present reports on Energy Information Center activities for Energy Division leadership.
  • Assist and support the Division's energy education and outreach efforts, including in person, electronic, and print media.
Experience

Qualifications

Minimum Qualifications

3 (three) years of experience in communications, program administration, education, or a related field.

  • A bachelor’s degree in communications, social science, education is equivalent to one (1) year of experience. An advanced degree in communications, social science, education is equivalent to eighteen (18) months of experience. 

Applicants who meet the above education/experience requirements will be further evaluated based on the following:

  • Communication skills sufficient to respond effectively and relay information with tact and diplomacy.  
  • Organizational skills sufficient to manage multiple projects, meet deadlines, and coordinate resources effectively.  
  • Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences. 
  • Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create and modify documents and files.

Preferred Qualifications

Experience with energy programs.

Bilingual in Hmong, Somali, Spanish, or Vietnamese.

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

This position requires successful completion of the following:

Job offer is contingent upon passing reference checks to verify job-related credentials and a criminal background check prior to appointment.

How to Apply

Application Details

How to Apply 

Select “Apply for Job” at the top of the posting page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Jody Northouse at [email protected] or 651-539-1504.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Jody Northouse at [email protected].

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